Privacy policy
Enterprise: ROCÍO EGÍO PÉREZ
Cif: 48685252W
Address: Avenue Druey 14 B, Lausana, 1018, Vaud, Suiza
Telephone: +41 76 612 04 26
Web address: www.rocioegio.com
Email: hola@rocioecio.com
Web Activity: Graphic Design & Illustration Services, Product Sales & Academy
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Personal Data (GDPR) and, we inform you that the personal data that customers, potential customers, course assistants, students, buyers, candidates, workers, suppliers, collaborators, creatives, contacts as well as any user who may provide us with their data (hereinafter USER in a generic way and/or POTENTIAL CUSTOMERS CUSTOMERS, ASSISTANTS AND STUDENTS, CREATIVES AND COLLABORATORS, CANDIDATES AND WORKERS specifically) that they may provide to us, either through the corresponding form on our website (hereinafter referred to as the Website), or through the registration form as a registered USER or in the contact section or by sending an email to the address provided for this purpose through emails addressed to our professionals, or in our offices and/or by any other means of communication, they will be incorporated into a file of which you are the owner and responsible for the treatment ROCÍO EGÍO PÉREZ (hereinafter "ROCIO EGIO"), with registered office at Avenue Druey 14 B, Lausanne, 1018, in Vaud, Switzerland, with CIF number 48685252W, whose services on this website are the "Graphic Design and Illustration Services, Product Sales and Academy", owner of the website www.rocioegio.com.
PRINCIPLES FOR PROCESSING
In the processing of personal data, we will apply the following principles that comply with the requirements of the regulations on the Protection of Personal Data:
Principle of lawfulness, fairness and transparency: We will require consent for the processing of your personal data for one or more specific purposes of which we will inform in advance with absolute transparency.
Principle of data minimization: We will request only the data that is strictly necessary for the purposes for which it is required.
Principle of limitation of the retention period: The data will not be kept for longer than necessary for processing, we will inform you of the corresponding storage period.
Principle of integrity and confidentiality: The data will be processed in such a way as to guarantee the adequate security and confidentiality of the personal data
WHAT IS PERSONAL DATA AND WHAT DATA IS PROCESSED?
Personal data is any information that identifies or allows the identification of a natural person, such as name, surname, image, voice, postal address, email address, telephone number, official identity documents (NIF, DNI, Passport), videos, images, comments, opinions, economic data, photographs, etc. and/or that is related to a natural person, as well as their personal and professional conditions, your current account, preferences, habits and behaviour, the products or services you contract, etc.
All personal data will be processed:
Provided by the owner of the data by any means of communication, either
Through the website, through forms and/or email submissions.
Through the contracting of services, purchase of products and/or contracting of courses.
Through calls and visits from our sales representatives.
Via WhatsApp.
Through social networks, including but not limited to, Facebook, Twitter, LinkedIn, Instagram and YouTube
Through sponsorships and advertising campaigns in Media, web banners, print advertising, press releases
Through your visit to our facilities and/or offices to find out about the activities, services, products, courses and/or events of ROCIO EGIO.
Those obtained by carrying out the activities and/or procedures derived from the previous actions.
Those obtained through the study and research of the above data.
Those obtained through participation in forums, discussions, communities, online chats, opinions, disputes, online community discussions, or otherwise interact with us.
The data obtained from the study of preferences, characteristics, skills of users, course assistants, creatives, customers and/or potential customers.
The data obtained through the geolocation and location of the your device
Statistical information data, such as the number of times users have entered, from which location and time of entry.
In the cookies section we have data on the pages you visit, activities, interactions, devices connected by the USER, IP addresses and URLs of the user. To do so, please refer to the "Cookies Policy" for more information
Data can also be obtained from other public sources or credit institutions to check in the event of suspicion of credit reports of the user or risk in the operation due to there being an indication of criminality.
We will also obtain the data if the user connects to our profile on other social networks. In them, and if the user authorizes us or gives us invitation permissions, we will be able to see the user's profile and personal tendencies and, in that case, create and generate commercial communications and/or advertising tailored to their interests. Likewise, we will be able to see and view videos and photos that the user publishes on the profile, with which they are authorizing us to do so
ROCIO EGIO will process the personal data of all customers, potential customers, course attendees, students, buyers, candidates, workers, suppliers, collaborators, creatives, contacts as well as any user who may provide us with their data.
With regard to the purposes of the processing, including but not limited to, we highlight the following:
Financial, economic, accounting and administration management.
Commercial management, through the attention of our staff.
Sending commercial information of interest, through digital means.
Formalization of the contract and registration with suppliers and collaborators
Formalization of the contracting of graphic design and illustration services and management of the aforementioned services
Acquisition of the products that appear on the portal and management of their shipment
Formalization of the contracting of the organized courses and management of the aforementioned courses
Proceed with the collection and invoicing of the products and/or services offered by ROCIO EGIO
Fulfilment of contracted services
Solving problems and Disputes
Compliance with the website's terms of use and privacy policy.
Participation in proceedings for infringement of any regulations, illegal or criminal activities and/or the conditions of use
Sending promotional advertising and newsletters segmented according to the interests of users, assistants, students, customers and/or potential customers.
Evaluation of campaigns, promotions and marketing actions.
Marketing studies and satisfaction of our services.
Automated analysis of profiles and decisions to send the most convenient information at all times.
Management of the contractual and non-contractual relationship with the company.
Sending communications and offering new services, activities, promotions, events, products, courses, and promotional campaigns.
Sending commercial advertising, news or periodic information.
Incident management.
Possibility of maintaining the business relationship with you. and to carry out our professional activity as effectively as possible.
Use your data as a communication channel with you if necessary.
Respond to your queries or requests.
Subscribe to the company's Newsletter.
Management of the databases of your users, assistants, students, clients and/or potential clients.
Send you commercial and/or advertising information by ordinary or electronic means, personalized push notifications, news and any other information that may be of interest to you about activities, services, products, courses and/or events of ROCIO EGIO.
Carry out assessments of behaviours, needs and preferences both when you access our portals and by monitoring your behaviour through social networks such as Facebook, Twitter, Instagram, among others. All these evaluations are aimed at offering you the best quality of service, both physically and on the website, and the products and services that best suit your needs.
To contact you to manage our services or to offer you different promotions through any means (telephone, mail, fax, SMS).
Only those treatments that have a legitimate legal basis will be carried out and complying at all times with the duty to inform the USERS and other essential obligations in this matter.
ROCIO EGIO informs that it does not store sensitive data of people and in the case of storing it, it is because the user has communicated these data and has authorized its processing. In these cases, the storage period is very short.
RESPONSABLE DEL TRATAMIENTO
ROCÍO EGÍO PÉREZ (hereinafter "ROCIO EGIO"), with registered office at Avenue Druey 14 B, Lausanne, 1018, in Vaud, Switzerland, with CIF number 48685252W, whose services on this website are the "Graphic Design and Illustration Services, Product Sales and Academy", owner of the website www.rocioegio.com.
Likewise, they may be processed by those external collaborators necessary to carry out the appropriate activity or treatment for the USER and that ROCIO EGIO hires as data processor, after complying with the requirements required by law, such as:
Computer Services and Hosting Services and Telecommunications Networks.
Labor, accounting and/or legal management services.
To our lawyers and/or tax and commercial advisors, dedicated to the management of the entity's fiscal, commercial and tax obligations.
To the State Tax Administration Agency, for compliance with legal obligations.
Information archiving, management and destruction services.
Transport services for the shipment of purchased products.
Marketing, advertising and audiovisual production services.
Credit institutions and debt collection.
Administrative bodies such as, but not limited to, Administrative and Contentious-Administrative Courts, Criminal, Labour, Civil and Commercial Chambers or other public bodies at state, regional and/or local level necessary both to comply with the services provided and to comply with the relevant legal and/or jurisdictional obligations arising from the professional and/or commercial relationship, as well as lawyers, experts, notaries and any legal professional to comply with these obligations.
Collaborators of the entity
To our collaborators, suppliers, payment gateways for the purchase of products and/or the contracting of services and organized courses in which you are interested in participating.
CONSENT AND DATA COLLECTED
By providing ROCIO EGIO with their personal data requested, the USER and/or any other contact expressly declares that the user have read and expressly accepted this Privacy Policy and, therefore, gives their free, specific, unequivocal and informed consent to ROCIO EGIO so that it can process their personal data, videos, images, photographs, comments, opinions, etc. recordings and/or presentations, among others, in accordance with the provisions herein.
Unless specifically stated otherwise, all data that we request from our USERS in the forms available on the Site is mandatory.
Refusal to provide the mandatory data will make it impossible to respond to the specific request in question, nor to benefit from the services of ROCIO EGIO.
Please notify us immediately of any changes to your data so that the information contained in our files is up-to-date at all times and does not contain errors.
In this sense, the USER declares that the information and data provided to us are accurate, current and truthful. The USER will be responsible, in any case, for the veracity of the data provided, and ROCIO EGIO reserves the right to exclude from the services and/or from its participation as a registered user any USER who has provided false, vague or inaccurate data, without prejudice to any other actions that may be taken by law. The USER will be solely responsible in the event that the user communicates false, inaccurate, incomplete or outdated data.
The USER authorises and voluntarily consents to the automated processing of his/her personal data, which data may be freely delivered by the USER through the website, by email, telephone, SMS, fax, instant messaging, social networks and/or any other equivalent means of communication present or future.
The USER is aware of and accepts the terms established in the privacy policy of ROCIO EGIO and hereby consents, expressly, freely and voluntarily, to the automated processing of his/her personal data.
Users, assistant, students, clients and/or potential clients consent to the processing of their data and their image taken through videos, images, photographs, comments, opinions, recordings and/or presentations, among others, under the terms established in this clause and in the terms specified in the Legal Notice.
The USER expressly and unequivocally consents and authorizes, and as such is responsible, for the sending of commercial communications and advertising and/or new offers, promotions and/or services offered by ROCIO EGIO to its USERS.
We also inform you that in order to improve our services and send you more personalized and direct information that better suits your interests, we monitor your behaviors and preferences. In this sense, and in order to carry out this monitoring, at ROCIO EGIO we store in a database not only the information requested from ROCIO EGIO, but also products, services and courses contracted, registered services, purchases made, but we also store the information of your interests.
In this way, you are expressly consenting to ROCIO EGIO being able to track your preferences not only through the information available on ROCIO EGIO, but also through the monitoring of your social networks.
The USER expressly, unequivocally, freely and voluntarily consents to the sending of any commercial information by any present or future means in order to offer new services, activities, offers, promotions, products, courses and/or events and/or improvements to the services of ROCIO EGIO by any means, including electronic means (e-mail, instant messaging, SMS and mobile telephony) present and future.
PURPOSE OF PROCESSING AND LEGAL BASIS
The purpose of the processing by ROCIO EGIO is to manage the relationship with USERS, customers, potential customers, assistant, students, buyers, candidates, workers, suppliers, collaborators, creatives, contacts as well as any user who may provide us with their data, including the attention to their queries and requests for information, as well as, where appropriate, the offering and contracting of services and products, as well as the maintenance and management of the professional, commercial and/or contractual relationship that, where appropriate, is established with any of our offices and/or professionals.
The legal basis for the processing of your personal data by ROCIO EGIO is based on:
In the USER's consent to the processing described in this Privacy Policy.
In the fulfilment of the provision of the entity's services.
Consent for the processing of future candidatures in the case of workers.
Your consent to the sending of commercial advertising, promotions, activities, services, products, courses, events and/or new services that best suit your interests.
ROCIO EGIO, undertakes that the files and images with personal data and the data communicated by their owner will be used for specific and specific purposes, including but not limited to, especially for:
Financial, economic, accounting and administration management.
Commercial management, through the attention of our staff.
Sending commercial information of interest, through digital means.
Formalization of the contract and registration with suppliers and collaborators
Formalization of the contracting of graphic design and illustration services and management of the aforementioned services
Acquisition of the products that appear on the portal and management of their shipment
Formalization of the contracting of the organized courses and management of the aforementioned courses
Proceed with the collection and invoicing of the products and/or services offered by ROCIO EGIO
Fulfilment of contracted services
Solving problems and Disputes
Compliance with the website's terms of use and privacy policy.
Participation in proceedings for infringement of any regulations, illegal or criminal activities and/or the conditions of use
Sending promotional advertising and newsletters segmented according to the interests of users, assistants, students, customers and/or potential customers.
Evaluation of campaigns, promotions and marketing actions.
Marketing studies and satisfaction of our services.
Automated analysis of profiles and decisions to send the most convenient information at all times.
Management of the contractual and non-contractual relationship with the company.
Sending communications and offering new services, activities, promotions, events, products, courses, and promotional campaigns.
Sending commercial advertising, news or periodic information.
Incident management.
Possibility of maintaining the business relationship with you. and to carry out our professional activity as effectively as possible.
Use your data as a communication channel with you if necessary.
Respond to your queries or requests.
Subscribe to the company's Newsletter.
Management of the databases of your users, assistants, students, clients and/or potential clients.
Send you commercial and/or advertising information by ordinary or electronic means, personalized push notifications, news and any other information that may be of interest to you about activities, services, products, courses and/or events of ROCIO EGIO.
Carry out assessments of behaviours, needs and preferences both when you access our portals and by monitoring your behaviour through social networks such as Facebook, Twitter, Instagram, among others. All these evaluations are aimed at offering you the best quality of service, both physically and on the website, and the products and services that best suit your needs.
To contact you to manage our services or to offer you different promotions through any means (telephone, mail, fax, SMS).
ROCIO EGIO, undertakes to communicate in writing and in a reliable way to the USER, any extension, modification or extension of the purposes and uses that are going to be given to the automated processing of the data provided by the USER
DATA REQUESTED AND PURPOSE OF PROCESSING
As a User, you are solely responsible for the veracity and correctness of the data you send us directly or through the website, exonerating us from any responsibility for them.
Among the data that we request or may request and/or process on the Website, in the application, in the courses and/or in our facilities are the following:
Contact details – First and last name, email address, date of birth, phone number, address, gender, country, zip code and date of birth.
Credit card and billing information: To purchase products and courses through our partners and that will be used to manage the delivery and management of the same.
Data about your image: In the courses, we record the courses to improve the quality of the courses and to improve the student. In this sense, in the courses you can take photographs, videos, images, which can be posted on our website and our social networks to promote ROCIO EGIO. To see the terms and conditions of use of your image, please refer to our "Legal Notice".
Preferences: We will collect information about your preferences, purchases made, events and courses you have attended, likes, information, comments and opinions you have shared on our social networks, among others.
Technical information: Technical information about when you access our website, application and/or our systems, social networks from both a computer and a mobile device, information about operating cookies, emails sent and/or any query made.
Newsletter: We also collect information about whether you are interested in subscribing to and receiving our newsletters about activities, services, products, courses and/or events and/or any activity related to ROCIO EGIO.
In relation to the website, we inform you that the data you provide us voluntarily are collected and processed for the following purposes:
WEBSITE USERS AND CONTACT FORM
Data category:
You may visit the Website without revealing your identity. However, your browser only sends information - which is collected automatically - to ROCIO EGIO's servers. This information is temporarily stored in a log file. Such information, which is collected and stored automatically until it is deleted, is also automatic:
Interests and preferences.
IP address of the requesting computer
Date and time of access
Legitimation
Consent of the Data Subject
Purpose
This data is collected and processed for the purposes indicated in the Cookies Policy.
CONTACT
Data category:
Identification data: Identification data: name and surname
Personal contact details: e-mail address, postal address and professional telephone number, reason for contact, where did you meet ROCIO EGIO, Message.
Legitimation
Purpose
Purpose
Manage and process your requests for information relating to our company or our services, or your requests to obtain the services offered by ROCÍO EGÍO on behalf of your company, entity or organisation.
SUPPLIERS
Data category:
Identification data: name and surname, ID number/passport number
Personal contact details: e-mail address, postal address and professional telephone number
Billing Data: Billing Account, Administration Data
Legitimation
Consent of the Data Subject
Purpose
Manage the commercial or contractual relationship
Issue invoices
Respond and process your requests and queries.
STUDIO CLIENTS
Data category:
Identification data: name and surname, ID number/passport number
Personal contact details: e-mail address, postal address and professional telephone number
Billing Data: Billing Account, Administration Data
Work done : Work and designs done
Legitimation
Compliance with a legal obligation
Consent of the data subject
Purpose
Invoicing and filing of the corresponding taxes,
Carrying out the corresponding operations.
Control and recovery procedures.
Management of the contracted service or product
SHOP CLIENTS
Data category:
Identification data: name and surname, ID number/passport number
Personal contact details: e-mail address, postal address and professional telephone number
Billing Data: Billing Account, Administration Data
Work done : Request for product information, list and control of products sold and delivered
Legitimation
Compliance with a legal obligation
Consent of the data subject
Purpose
Invoicing and filing of the corresponding taxes,
Carrying out the corresponding operations.
Control and recovery procedures.
Management of the contracted products
Delivery of purchased products
SCHOOL CLIENTS
Data category:
Identification data: name and surname, ID number/passport number, creative business, mission of the creative business, years working in the business, average income, interest in the course, how you learned about the course, email
Personal contact details: e-mail address, postal address and professional telephone number
Billing Data: Billing Account, Administration Data
Work done : Request for courses courses that the user has participated
Legitimation
Compliance with a legal obligation
Consent of the data subject
Purpose
Invoicing and filing of the corresponding taxes,
Carrying out the corresponding operations.
Control and recovery procedures.
Management of the contracted products
Carrying out the courses
WHO DO WE SHARE YOUR DATA WITH?
In order to be able to offer the appropriate Service and manage the relationship with it, ROCIO EGIO contracts the provision of services from certain companies to which, subject to compliance with the legal requirements, access to your personal data may be provided solely for the purpose of being able to provide you with the Service.
Your personal data may be communicated to third parties, including but not limited to, the following service providers: "Transport and delivery services for the products purchased; "BackOffice" services; administrative services; legal activity services; computer services."
The communication of your data will be carried out whenever this communication responds to a need for the development and fulfilment of the obligations of ROCIO EGIO and is limited to this purpose, is necessary to maintain our business relationship with you, as well as is mandatory, as the case may be.
In this way, your personal data may be communicated to third parties without your consent, provided that this communication responds to a need for the development, compliance and control of the professional relationship and is limited to this purpose.
If necessary, your data may also be communicated:
Computer Services and Hosting Services and Telecommunications Networks.
Labor, accounting and/or legal management services.
To our lawyers and/or tax and commercial advisors, dedicated to the management of the entity's fiscal, commercial and tax obligations.
To the State Tax Administration Agency, for compliance with legal obligations.
Information archiving, management and destruction services.
Transport services for the shipment of purchased products.
Marketing, advertising and audiovisual production services.
Credit institutions and debt collection.
Administrative bodies such as, but not limited to, Administrative and Contentious-Administrative Courts, Criminal, Labour, Civil and Commercial Chambers or other public bodies at state, regional and/or local level necessary both to comply with the services provided and to comply with the relevant legal and/or jurisdictional obligations arising from the professional and/or commercial relationship, as well as lawyers, experts, notaries and any legal professional to comply with these obligations.
Collaborators of the entity
To our collaborators, suppliers, payment gateways for the purchase of products and/or the contracting of services and organized courses in which you are interested in participating
Among the more specific categories of providers to whom your data may be communicated or may have direct or indirect access to provide us with a service, we highlight, by way of example and not limitation, the following:
Providers: This data may be communicated to ROCIO EGIO providers for the provision of IT or cloud services. They may also be transferred to our payment gateways for the contracting of products, services or courses. Among these companies, we highlight the following:
Web & Application Hosting Services.
IT Services.
Cloud Provider Services.
Web Browsing and Input Analysis Services.
Instant messaging providers, email, WhatsApp, among others.
Payment Gateways
International Vendors: We may also share information with our international vendors, such as:.
Swiss Post SA, con domicilio en Poste CH Réseau SA, Wankdorfallee 4, 3030, Berna, Suiza. You can check their privacy policy at https://www.post.ch/fr/pages/footer/protection-des-donnees-et-informations-legales#informations-l-gales
Google Drive, service rendered as Google LLC, empresa ubicada en Mountain View, California, EE. UU. You can check their privacy policy at https://policies.google.com/privacy.
Stripe, Inc., con domicilio en 510 Townsend Street, San Francisco, CA 94103, EE. UU. You can check their privacy policy at https://stripe.com/es/privacy.
Sociedad Estatal Correos y Telégrafos S.A., con CIF A83052407 y domicilio en Vía Dublín nº 7, Campo de las Naciones, 28070, Madrid, España. You can check their privacy policy at http://www.correos.es/ss/Satellite/site/pagina-privacidad/sidioma=es_ES
Likewise, we inform you that ROCIO EGIO may also communicate personal data to other entities when it is necessary to comply with the business relationship established with you and whose communication of the data is necessary to maintain our business relationship with you, as well as is mandatory, as the case may be. You are also authorizing us to communicate the same to those companies that are economically and/or professionally linked to ROCIO EGIO, or to comply with the Law and/or to comply with the administrative, police and/or judicial authorities.
All these purposes are included in the contractual relationship contracted with ROCIO EGIO. The owner of the data expressly and unequivocally authorises the transfer of the data subject to processing for these cases and ROCIO EGEO undertakes to request, expressly and in writing, a new authorisation from the user, in the event that its transfer is necessary for other purposes not contemplated in this clause.
ROCIO EGIO, undertakes not to transfer or communicate any personal data provided by the USER, other than those set out herein, except for those cases in which it is necessary to improve the quality of the service.
ROCIO EGIO will not transfer the personal data of the USERS to any third party, other than those set out herein, without first having informed and obtained the consent of the USERS.
Where applicable, all of them will maintain the same level of protection of your personal data as promised in this PRIVACY POLICY and/or mandatory compliance with data protection or cybersecurity regulations.
All these purposes are included in the contractual relationship contracted with ROCIO EGIO. The owner of the data expressly and unequivocally, freely and voluntarily authorises the transfer of the data subject to processing in these cases, and ROCIO EGIO undertakes to request, expressly and in writing, a new authorisation from the USER, in the event that its transfer is necessary for other purposes not contemplated in this clause.
Please expressly inform us of your express, free, voluntary and unequivocal intention not to communicate your data to this category specified herein and/or to receive commercial and advertising information from ROCIO EGIO by sending an email to the following address: hola@rocioegio.com or a letter to the following address: Avenue Druey 14 B, Lausana, 1018, en Vaud, en Suiza.
DURATION OF TREATMENT
The data you have provided will be kept for as long as there is a mutual interest in maintaining the completion of the processing and/or for the period for which legal liabilities may arise for the services provided. When they are no longer required for this purpose, they will be deleted with appropriate security measures to ensure the pseudonymisation of the data or its total destruction. If you require it, we have a table with the specific duration of each of the treatments carried out
SENDING INFORMATION AND COMMERCIAL COMMUNICATIONS
ROCIO EGIO informs USERS who request to receive information that their data will be collected and processed in order to send them information for the provision of the service and/or news related to our activity and to keep them informed of our activities, new services, through communication channels (email, postal address, mobile phone,Instant Messaging, Social Networks) facilitated.
ROCIO EGIO informs that personal data may be used to send promotional and advertising activities that may be of interest to you by any means, including the sending of emails and messages through any system including SMS, UTMS, personalized push notifications, newsletters and/or any equivalent means now and/or that may arise in the future.
Many of these commercial communications are personalized and are made by adapting our offers to your preferences or needs, based on the study and segmentation of the personal and commercial information that appears in our files as a result of your access to the Portal, your purchase of products, the acquisition of services, the contracting of courses and/or your registration as a registered user (if this is the case).
Among the advertising and commercial communications that you may receive from ROCIO EGIO, we highlight, by way of example and not limitation, the following:
Sending a Newsletter with news and updates from ROCIO EGIO.
Sending circulars , news and any information that may be of interest to you about new products, courses and/or services, promotions, promotional campaigns, events and discounts of ROCIO EGIO.
To send you information about new services and company news.
This commercial, promotional and corporate advertising may be sent by ordinary mail to the address you provide and/or by email and/or instant messaging and/or through Social Networks and/or by any other equivalent means.
Please inform us in writing of your intention not to receive future offers and/or promotions by sending an e-mail to the following address.: hola@rocioegio.com or a letter to the following address: Avenue Druey 14 B, Lausana, 1018, en Vaud, en Suiza.
In the event that they do not wish to receive commercial communications, the USER must indicate this in the corresponding tab provided for this purpose.
All our communications will be signed under the ROCIO EGIO. If you become aware of any incident or fraud, please let us know so that we can take the necessary measures.
We also inform you that we will keep your personal data for the duration of the provision of the service and/or you do not revoke your consent. Once these periods have expired, the information will be destroyed securely and with all the guarantees of confidentiality.
MINOR
ROCIO EGIO may carry out treatments or provide services to minors under 18 years of age; or when such services are contracted by their parents, guardians and/or legal representatives.
ROCIO EGIO does not knowingly collect information from persons under 18 years of age, without the express written authorization of the parents, guardians and/or legal representatives of the minors.
Likewise, ROCIO EGIO will provide the pertinent technical means in order to prevent minors from accessing the contracting of the services offered by ROCIO EGIO, without the express consent of their parents or guardians.
If ROCIO EGIO detects that a minor is using this website, ROCIO EGIO will proceed to cancel the information sent, deregister the minor as a user and notify the competent authority or body. To this end, ROCIO EGIO requests the collaboration of all legitimate representatives (whether parents, legal guardians and/or legal representatives). If any USER detects the disclosure and/or use of any of this data, please notify us through the email address provided, so that we can proceed accordingly.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
The Client's personal data will be stored on some ROCIO EGIO servers located within the European Economic Area, so they will not be subject to any international transfer outside the European Economic Area.
In the event that disclosure to interested third parties and their advisors in the context of any corporate operation of ROCÍO EGÍO involves a transfer of data to a third country, this international transfer of data will be carried out applying the necessary guarantees and safeguards to preserve your privacy.
Some of the providers and providers have their servers located in foreign countries. These providers have signed the confidentiality and data processing agreement required by the regulations for providers located in third countries, applying the necessary guarantees and safeguards to preserve their privacy
Notwithstanding the foregoing, we inform you that some of the User's personal data will be stored on some ROCIO EGIO servers located in the United States of America (USA). Likewise, for the correct management of your personal data, we inform you that ROCIO EGIO uses international management platforms. In this sense, the user expressly, unequivocally, freely and voluntarily consents to the communication of the data to these International platforms located in the United States of America (USA). Specifically, this data will be transferred to the following platforms: Mailchimp, Google Drive, Stripe, Inc. We inform you that these companies are authorized and certified by the Privacy Shield between the USA and the European Economic Area. Likewise, these companies have "Standard Contractual Clauses" certified and validated by the EU after the Privacy Shield between the US and the EU.
We would also like to inform you that the Commission, in Commission Decision 2000/518/EC of 26 July 2000, considered that Switzerland "provides adequate protection of personal data, thus allowing the free movement of personal data from the EU to Switzerland, without the need for additional safeguards to comply with the requirements of the EU Data Protection Directive”.
OBLIGATION TO PROVIDE PERSONAL DATA
Unless specifically stated otherwise, all data requested from USERS in the forms are mandatory. Refusal to provide the mandatory data will make it impossible to respond to the specific request and/or provision of the services in question.
Likewise, it will be mandatory to communicate any modification of the personal data of the USERS, so that the information contained is updated at all times and does not contain errors. In this regard, the USER declares that the information and data provided are accurate, current and truthful
RETENTION PERIOD OF PERSONAL DATA
We will keep your personal data for the duration of the contractual relationship or, where applicable, until you express your wish for us to delete your personal data from our file. From that moment on, ROCIO EGIO will keep your personal data blocked during the legal limitation periods, and in any case, for a period of 10 years due to regulations on the prevention of money laundering and terrorist financing. After the expiry of the statutory limitation periods, we will destroy your personal data.
EXERCISE OF RIGHTS
The USER may exercise his/her rights of access, rectification, deletion, limitation of processing, opposition and portability of his/her personal data, by means of a written communication providing a photocopy of the user ID addressed to the RESPONSIBLE PARTY in the following email: hola@rocioegio.com
ROCIO EGIO informs USERS that they have the following rights:
Access: Allows the owner of the data to obtain information on whether or not ROCIO EGIO is processing personal data concerning them and, if so, the right to obtain information about their personal data being processed.
Rectification: Allows you to correct errors and modify data that turn out to be inaccurate or incomplete.
Deletion: Allows the data to be deleted and to cease to be processed by ROCIO EGIO, unless there is a legal obligation to keep them and/or other legitimate reasons for their processing by ROCIO EGIO do not prevail. For example, when personal data is no longer necessary in relation to the purposes for which it was collected, the USER may request that such data be deleted without undue delay.
Limitation: Under the conditions established by law, it allows the processing of data to be paralyzed, in such a way that ROCIO EGIO avoids its processing in the future, which will only keep them for the exercise or defense of claims.
Opposition: In certain circumstances and for reasons related to their particular situation, USERS may object to the processing of their data. ROCIO EGIO will cease to process the data, except for prevailing legitimate reasons, or the exercise or defence of possible claims.
Portability: Allows the interested party to receive their personal data and to be able to transmit them directly to another controller in a structured, commonly used and readable format.
COMPLAINT TO A SUPERVISORY AUTHORITY
The Client is informed that he/she has the right to file a complaint with the Data Protection Agency in Switzerland as the supervisory authority, in the event that he/she considers that ROCIO EGIO has not processed his/her personal data in accordance with the applicable regulations on the protection of personal data.
SAFETY
ROCIO EGIO undertakes to adopt the technical and organisational security measures established by regulation to guarantee the security of personal data and prevent their alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. All this in accordance with the provisions of the applicable regulations.
ROCIO EGIO, also guarantees the confidentiality of the communications carried out with the USER, as well as the due and diligent processing of the personal data provided by the USER.
ROCIO EGIO undertakes not to disclose any confidential information, nor to report any data being processed, except in cases in which the regulations expressly require it or when they are required by the competent public authorities in accordance with the legal and regulatory provisions applicable to the case.
ROCIO EGIO informs that it has adopted all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and/or theft of the personal data that the USER has provided through the website.
TRANSFER OF THIRD-PARTY DATA TO ROCIO EGIO
In the event that the USER communicates to ROCIO EGIO the personal data of third parties (such as, for example, but not limited to, family and/or friends), the USER declares that the user has been obtained legally and with the due authorizations of their legitimate owners and/or agents and under his/her full responsibility to be able to transfer them to ROCIO EGIO. In the event that express consent has not been requested, ROCIO EGIO is not responsible for the claims of these third parties.
In the same way, the USER is responsible for updating them and is expressly responsible for any claim and/or sanction by third parties to ROCIO EGIO for the use of the information provided by the User of these third party data.
CHANGES TO OUR PRIVACY POLICY
ROCIO EGIO may update this Privacy Policy at any time. An updated version of this Privacy Policy will always be available on the website. If these changes affect purposes not foreseen in this Privacy Policy, we will inform you, well in advance, of this further processing by email (to the last address provided), telephone, instant messaging, SMS or any present and/or future means of communication, so that, where appropriate, you can exercise the rights you deem appropriate and that are recognised by the applicable regulations.
ROCÍO EGÍO reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence.
For any aspect related to this privacy policy, you can contact ROCÍO EGÍO at the email address listed in the header of this Privacy Policy